Citizens Portal

Capital, Infrastructure, & Housing

Wave-6
Flower New_SVG 2

Capital, Infrastructure and Housing Department combines the management of FNNND’s physical assets, the planning and execution of the Nation’s needs and priorities, in addition to the construction and maintenance of adequate and affordable housing for Citizens and their family. The department is currently responsible for the upkeep of over 20 service-related buildings and 150 housing units through a planned yearly maintenance cycle, preventive upkeep and renovation works, Tenant requests and Emergency calls. Above 15 km of roads are being maintained year-round through snow, ice, thaw and heavy traffic. The Department’s 25-member team is composed of a majority of Citizens and offers a wide range of training, improvement and advancement opportunities in maintenance and construction-related fields. Water Delivery, Septic Pump-outs, and shuttle service are just a few of all the services this Department provides for Citizens and Community.

Mahsi Cho for looking after your Home, Land and each other.

Wave 12
Wave 11

HOUSING

FNNND’s 150 housing units are spread throughout the Mayo Community all the way to Stewart Crossing. Housing units include big family units, 2-plexes and single-person cabins. Each unit goes through a cycle of upkeep items required to maintain safety standards, catch imminent repair needs and update the short- and long-term maintenance planning. The Department is responsible for prioritizing renovation needs of all buildings and requests from Citizens and making them happen efficiently and cost-effectively. As Citizens age, pair up, move out and move in, the Housing Committee, based on the Department’s reports and data, recommends allocations to the Council for available units and new builds.

Tenant Request

If you are a tenant of Na-Cho Nyäk Dun Citizen housing and have a non-emergency request, please fill out the e-mail form below.

After-Hours Assistance
We operate 24 hours a day, 7 days a week. If tenants require assistance outside of regular office hours, please contact: (867) 993-3611.

If there is a medical or fire emergency, please call the relevant number below:
Mayo Volunteer Fire Department Emergency Line (867) 996-2222
Nursing Station– (867) 996-4444
Ambulance Service– (867) 996-4444

Non-Emergency Maintenance
For non-urgent maintenance issues, tenants are required to complete a Maintenance Request Form, which is available at the Housing Office.

Housing Applications
Housing application forms are also available at the Housing Office.

For more information or to receive a copy of the above forms, please reach out to Housing.

Ongoing and Upcoming Projects

The Department is also kept busy with big Capital Projects and recurring programs ranging from new buildings to safety processes.

  • 6 new family units are projected to be ready for move-in by the beginning of 2027. Through FNNND’s Community Plan, more new units are projected in the upcoming years.
  • Summer 2026 has seen the new warehouse construction begin; its completion is forecasted to be by mid 2027.
  • The Lower East-End (LEE) Project is in full swing, monitoring, reporting and creating a plan to palliate to thawing permafrost at the location.
  • The Government House and Central Services are undergoing multiple upgrades for energy efficiency and to increase their lifespans.
  • The Dän Laachewdäw Kún Gathering House building project is moving forward from its early stages and is set to be completed by 2028.
  • Capital Community Plan is being drafted, and the Department is looking into water, storm and sewer feasibility in the C6 Subdivision.
  • A Transitional Housing Project for Citizens in need of safety, respite and recovery has just started its feasibility reporting process in late 2025.
  • Partridge Creek Farm is undergoing renovations and has also seen its committee revived to put another plan in action for this asset.
  • The Department actively works on FNNND’s neighbourhoods and roads meeting Firesmart standards and renews its Waste Management program for broken-down vehicles and contaminated dirt.
  • Capital, Infrastructure & Housing Department sits on almost 10 various committees and tables like the Silver Trail Gateway Project, the local University Campus meeting and the joint Holistic Emergency Preparedness service.